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FAQ

You will receive email confirmation at the time you place your order.

Delivery times vary based on your location. For domestic orders, please expect a delivery period of 4 to 7 business days. International shipments may take between 5 to 10 business days to arrive. Detailed delivery information will be included in your confirmation email.

DOTELO is exclusively sold online at thedotelo.com

Once an order is placed, the shipping address cannot be modified. We will only ship to the address entered when the order was originally placed.